Kore.ai Inc., the world’s leading provider of conversational AI software platforms, plans to highlight the business transformational impact of AI-powered chatbots for the fintech sector at the Singapore FinTech Festival 2018, between November 12 and 16 in Singapore. The company will showcase how its chatbot platform helps in creating intelligent enterprises through conversational AI, and demonstrate industry-specific use cases across core banking and the fintech ecosystem, especially in areas such as customer service and support, intelligent workforce automation and digital transformation.
This positioning is reflected in Kore.ai’s theme for the event: ‘Transformation in the Era of Conversational Banking’.
According to PricewaterhouseCoopers (PwC), 30% of large financial institutions are already investing in AI, and AI-focused fintech startups have attracted an average of US$1 billion in investments over the last two years. Currently, many organizations are deploying chatbots for customer support, employee engagement, fraud detection, personalized marketing, financial advisory and customer self-service.
Kore.ai combines an enterprise-grade, end-to-end conversational AI platform (available on-premise and cloud) for building secure, smart, conversational and quick-to-market bots for enterprises across various industries. In line with the vision enunciated by Kore.ai’s Founder & CEO Raj Koneru, the company seeks to “enable all human-machine interactions to be conversational, and thereby digitally transform global enterprises”. Within the context of the fintech sector, Kore.ai’s enterprise-grade platform will aim at driving operational efficiencies and reducing costs by deploying AI chatbots at an enterprise scale.
At this year’s conclave, the company will demonstrate how fintech players can increase cross-sell/upsell opportunities, improve decision making, automate routine tasks and deliver highly-tailored customer experience through its platform, while seeking ideas from the participants on how it can be better leveraged to meet their specific transformational objectives.
Kore.ai will demonstrate the customized smart bots built on its enterprise-grade platform, and host discussions for customers, partners and visitors on the opportunities related to AI, digital transformation, intelligent automation and other support services at the exhibit area (1L36, Hall 1) of the expo.